Brumble Policy.

Privacy Policy

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Updated: 1st October, 2025

1. Introduction

BE CLEAR TECHNOLOGIES LTD (trading as "Brumble", "we", "us", or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal information when you use our services.

Company Details:

Company Name: BE CLEAR TECHNOLOGIES LTD (16416180)
Trading Name: Brumble
Registration: England and Wales
Registered Office: Northwood House, 138 Bromham Road, Bedford, England, MK40 2QW

2. Information We Collect

2.1 Information You May Provide Directly

Account Information: Name, email address, phone number, postal address
Service Preferences: Product selections, comparison criteria, saved searches
Communication Data: Messages, enquiries, feedback, and correspondence
Financial Information: Required for service provision (processed securely)

2.2 Information We May Collect Automatically

Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent, click patterns, search queries
Location Data: General location based on IP address (with consent for precise location)
Cookies and Tracking: As detailed in our Cookie Policy

2.3 Information from Third Parties

Partners and Providers: Information from service providers you connect with through our platform
Social Media: If you choose to link social media accounts
Data Enrichment: Additional information to enhance our services (from legitimate sources)

3. How We Use Your Information

3.1 Service Provision

Provide comparison services
Process enquiries and facilitate connections with service providers
Maintain and improve our platform functionality
Personalise your experience and content

3.2 Communication

Send service-related notifications and updates
Respond to enquiries and provide customer support
Share relevant offers and information (with consent)
Conduct surveys and gather feedback

3.3 Business Operations

Analyse usage patterns and improve our services
Conduct research and development
Prevent fraud and ensure security
Comply with legal obligations

3.4 Marketing (with consent)

Send promotional materials about our services
Provide personalised recommendations
Conduct targeted advertising campaigns

4. Legal Basis for Processing

We process your personal information based on:

Contract: To provide services you've requested
Legitimate Interests: To improve our services and conduct business operations
Consent: For marketing communications and non-essential cookies
Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing

5.1 Service Providers

We may share your information with:

Partner companies whose services you've expressed interest in
Third-party service providers who help us operate our platform
Payment processors and financial service providers
IT support and hosting providers

5.2 Legal Requirements

We may disclose information when required by law or to:

Comply with legal proceedings or regulatory requirements
Protect our rights, property, or safety
Prevent fraud or illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and monitoring
Access controls and authentication measures
Staff training on data protection

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records

Specific retention periods vary based on the type of information and our business needs, typically ranging from 3 to 7 years.

8. Your Rights

Under UK GDPR, you have the right to:

Access: Request copies of your personal information
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal information
Restriction: Limit how we process your information
Portability: Receive your information in a structured format
Object: Opt out of certain processing activities
Withdraw Consent: For processing based on consent

To exercise these rights, contact us at myrights@brumble.co.uk

9. Cookies and Tracking

We use cookies and similar technologies to:

Ensure our website functions properly
Remember your preferences and settings
Analyse website performance and usage
Provide personalised content and advertising

You can manage cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under 17 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

12. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or by email. The "Last updated" date at the top indicates when the policy was last revised.

13. Contact Information

For questions about this privacy policy or our data practices, please contact us:

Email: myrights@brumble.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately.

ICO Contact Information:

Website: ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

This privacy policy is governed by UK law and is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.